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This Privacy Policy applies to all online purchases and services conducted through the Homivivo website (hereinafter referred to as "we"). We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, share, store, and protect your data.
1. Scope of Policy
This Privacy Policy applies to all personal data collected on our website and the information we collect when you use our services and products. By using our website, you agree to this Privacy Policy.
2. Information Collection Technology: Cookies
Our website uses Cookies technology to collect and store your information. Cookies are small text files that are stored on your device when you visit our website. Through cookies, we collect the following information:
Your browser type and operating system
The pages you visit
Your IP address
Duration of website use, etc.
You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain website features.
3. Information Usage and Sharing
The information we collect is used primarily for the following purposes:
Processing orders and providing purchase services
Sending order-related notifications, invoices, receipts, etc.
Providing customer support and services
Conducting market research and improving user experience
Sending newsletters and marketing materials (with your explicit consent)
We do not sell your personal data to third parties but may share it with the following:
Service providers: For example, external service providers for payment processing, shipping, data analysis, etc.
Legal requirements: We may disclose your data to comply with legal obligations.
4. Data Storage and Cookies
Your personal data will be securely stored in our database. We use cookies to enhance website performance and provide a personalized user experience. By using our website, you consent to the collection and storage of data via cookies. You can manage or delete cookies settings at any time in your browser.
5. User Rights
You have the following rights during your use of our website:
Modification/Deletion: You can update or modify your personal information provided on our website at any time.
Withdrawal of Consent: You have the right to withdraw your consent for the use of your personal data at any time.
Request for Deletion: You can request the deletion of your personal data, subject to legal conditions.
Please note that withdrawing consent will not affect the legality of data processing prior to the withdrawal.
6. Legal Basis for Data Processing
We process your data based on the following legal grounds:
Performance of a Contract: To process orders and provide the services you requested.
Explicit Consent: We will send newsletters and marketing materials based on your consent.
Compliance with Legal Obligations: Processing data to meet tax, accounting, and regulatory requirements.
Legitimate Interests: Using your data to improve user experience, optimize services, and prevent fraud.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, or if you wish to exercise your rights, please contact us:
Contact Address: 9310 SILVER STREAM LN APT J, HENRICO, VA 23294-6450, United States
Customer Service Phone: +1 (845) 240-9884
Customer Service Email: contact@homivivo.com
Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (Australia/Sydney, AEST/AEDT)
